Use case · Knowledge

Ask once. Search everything.

Wikis, PDFs, and the database answers you already trust sit in one project. A teammate asks in plain language. The answer comes back with the page it came from. Access follows the person, not the model.

90% faster searchWikis, docs, and data togetherAccess stays with the asker

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EazyAI · Internal Knowledge BaseSample

What is the on-call handoff for payments incidents?

Searching the runbooks you can open

Three passages match. The runbook is the one marked current.

Page the payments primary, post in #inc-payments, and attach the last deploy. The secondary takes it if there is no reply in 10 minutes. Runbook p.12Rota week 41

Saved to recent. The next person who asks sees the same pages, not a paraphrase that lost the source.

What changes on this desk.

The screens above are a sample of the workspace. They play on their own. Select a step to hold it.

The answer is in six tools.

People search the wiki, then Slack, then a shared drive. New hires ask the same question the runbook already answers. The page exists. Nobody can find the paragraph.

One question. The page comes with it.

EazyAI searches the sources in the project and returns the passage. If two docs disagree, both show up. If the person cannot open a source, that source stays out of the answer.

How EazyAI is used here.

Four moves. The sources are yours. The answer names them. A person keeps the decision that matters.

01Add the libraries

Wikis, PDFs, runbooks, and the databases you choose. They stay on your network.

02Ask in plain language

The question does not need the folder name or the page title.

03Read the passage

The answer names the page. A superseded doc is labeled, not blended in.

04Keep the permission

If the asker cannot open a file, that file is not in their answer.

What you can show a buyer.

The working shape of this use case. Live in two to three days on the sources you already have.

The paragraph, not the folder

Search returns the passage that answers the question, with the page attached.

The asker's access

Restricted libraries stay out of answers for people who cannot open them.

Current over old

When two docs disagree, the current one is marked and the old one is still visible.

90%Faster than hunting the wiki

1 askDocs and data in the same answer

2–3 daysA first library on your sources

The file stays.

The project runs on your premises or your private cloud. Dual RAG cites the passage. The model you serve is the one you register. A demo is the way onto a first workflow.

Operating proof for internal knowledge.

Plain-language questions over Dual RAG. Answers cite the source. Silent sources stay silent.

CitedAnswers with the passage attached

ConnectorsDocs, wikis, and databases you already have

ZeroUnnecessary data movement

Ask across the corpus. Keep the file.

Enterprise connectors feed the project. Retrieval cites the page. Onboarding and ops stop hunting folders.

Cited answers

Every reply can show the passage it used.

Enterprise connectors

Wikis, drives, and databases stay where they are.

Sovereignty

Zero unnecessary data movement off your stack.

Before you book.

What knowledge and IT leads ask together.

What if the doc is missing?

The answer does not invent. A silent source leaves a named gap.

Can we keep content on-prem?

Yes. Hybrid sovereignty: data stays where you put it.

How fast is a first corpus?

A first workflow in two to three days on sources you already have.

Other desks.

Same platform. A different set of sources and a different person in the loop.

See this use case on your files.

Book a demo. A first workflow in two to three days. Your data stays where it is.

Book a demo