Privacy Policy

1. Introduction

Welcome to EazyAI. This Privacy Policy explains how EazyTechLabs Private Limited (“Company”, “we”, “our”, “us”) collects, uses, discloses, and safeguards your information when you use our managed AI orchestration platform and related services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, and credentials you choose)
• Organization and billing information where applicable
• Content you upload or configure for your AI applications (for example documents, metadata, and prompts)
• Communications you send to us (support requests, demo inquiries)

2.2 Automatically Collected Information

• Usage data and product analytics
• Device and browser information
• IP address and approximate location derived from network data
• Cookies and similar technologies, as described below

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send technical notices, security alerts, and support messages
• Communicate about products, services, and events where permitted
• Monitor and analyze trends and usage to improve reliability and performance
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures designed to protect your data, including encryption in transit, access controls, and secure operational practices. Your enterprise deployments may keep data in your own infrastructure; where we process data on your behalf, we treat it in accordance with this policy and applicable agreements.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information:

• With subprocessors and service providers who assist our operations (hosting, analytics, communications), under contractual obligations
• When required by law or to protect rights, safety, and integrity
• In connection with a merger, acquisition, or asset transfer, with notice as required by law
• With your consent or at your direction

6. Your Rights and Choices

Depending on your location, you may have rights to:

• Access or receive a copy of your personal information
• Correct inaccurate data
• Request deletion, subject to legal retention requirements
• Object to or restrict certain processing
• Data portability where applicable
• Withdraw consent where processing is consent-based
• Opt out of marketing communications

7. International Data Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

8. Data Retention

We retain information for as long as needed to provide the services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data category and jurisdiction.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, analytics, and security. You can control cookies through your browser settings; disabling some cookies may affect functionality.

11. Third-Party Links

Our websites or product may link to third-party sites. We are not responsible for their privacy practices; please review their policies.

12. GDPR and Similar Frameworks

For users in the European Economic Area, the United Kingdom, and other regions with comprehensive privacy laws, we process personal data in line with applicable requirements, including lawful bases for processing, data subject rights, and complaint mechanisms before supervisory authorities.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. For material changes, we may provide additional notice as appropriate.

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

• Email: privacy@eazyai.co.in
• Address: EazyTechLabs Private Limited, #123, Technology Park, Whitefield, Bangalore – 560066, Karnataka, India